Thursday, November 2, 2017

I Love My Phone, I Hate the Phone Industry

In college I built my own computer. It was a great experience, and I still use that computer 7 years later when writing this. Saying you built your own computer tends to earn a lot of tech savvy points with the average person, but it's really not that hard. A lot's changed since the days of Wozniak's home brew club & the Altair, and these days you can by the parts and put them together without much more difficulty than assembling a piece of Ikea furniture. If you need an upgrade later, you can open your case up & snap a piece in.

This ease is based in no small part on the standardization of the ATX & PCI standards, a set of guidelines for how hardware should be made in such a way as to be compatible with other devices. One thing that's impressed and worried me lately is the dearth of such a standard for cell phones, and the perhaps anemic attempts to create one. It's an unfortunate marker of the way technology has gone from a scientific industry with the goal of empowering individuals and humankind to a consumer industry chasing fashion and trendiness, but I'm getting ahead of myself.

People are talking a lot these days about a little thing a little, 3.5 millimeter thing. Apple decided not to include a headphone jack on their phones, Google is following suit with their latest Pixel, and the creator of the android OS also axed the jack with the Essential Phone. The last one really bugs me, because empowering the tech consumer with more choices is one of the reasons why essential was founded, and yet the most ubiquitous, easy to use, and powerful interface options was deemed unnecessary.

OK, when I started this blog I wanted to stick to bigger issues, things that effect society or even humanity. Why am I letting myself get distracted by the minutia of what's popular in cell phones these days? Well, it's because this is a symptom of a larger, much more insidious cultural disease. Wow, OK that could be overselling it, but as I've mentioned before the choice to go with something stylish or convenient instead of something which creates an empowering infrastructure is perilous.

The Essential phone has some special connectors for accessories. Motorola is making phones with attachable accessories as well, but they go the extra mile of providing a developer kit for independent companies that want to produce these. The highest level of this was the now tragically defunct Project Ara which planned to produce an entirely modular smartphone. It also had the distinction of being the only project I know of that would have released a standard that could be used by any company to produce appropriate components. If the essential accessories or moto mods take off, any other manufacturer that wants to let customers use these will have to license the specifications from essential or Motorola, and that means they probably won't proliferate anytime soon.

And thus we, the consumer, have to be content taking whatever the phone companies decide to give us. Oh, we can shop around a little for more memory here or a better camera there, but the reality is we can't really choose what we want in our phones, or how they work. A handful of tech giants makes those decisions for us. And that's not only true for phones. that's true for social networks, gaming platforms, and more. What's the more? Well, perhaps news organizations, political parties, and advertisements. This is where the insidious cultural disease part comes up. Most people have their phone on them for most of the day in 2017. We can't act like decisions about how that works being made by some team of marketers and engineers rather than individuals is OK and won't siphon away independence and freedom from the individual.